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Delivery

Shipping and Delivery Policy

Welcome to our Shipping and Delivery Policy page! We aim to provide a seamless and transparent shipping experience for our customers. Please review our policy below for details on shipping options, timelines, charges, and important considerations.

Shipping Options and Charges

  • Standard Shipping: Estimated delivery within 5-7 business days. Standard shipping charges may vary based on location and order size.
  • Express Shipping: Fast delivery within 2-4 business days. Additional charges apply.
  • Free Shipping: Orders over a specified amount (e.g., Rs. 1499) qualify for free standard shipping.

2. Order Processing Time

  • Orders are typically processed within 24-48 hours after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

  • Delivery times depend on the chosen shipping option and the shipping address.
  • Estimated delivery dates are provided at checkout. Please note these dates may vary due to external factors such as weather, holidays, or carrier delays.

CASUAL ELEGANCE

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Order Tracking

  • A tracking link will be provided once your order is shipped.
  • Tracking information can be viewed in your account under “My Orders” or via the link sent in the shipment confirmation email.

Failed Delivery Attempts

  • If a delivery attempt is unsuccessful, our courier partner may attempt redelivery or leave a notification.
  • Please contact our customer support for further assistance if your order is not delivered within the expected timeframe.

Lost or Delayed Orders

  • In case of significant delays or lost orders, please contact our customer support team for resolution.
  • We will assist in locating your package or provide a suitable solution, which may include a replacement or refund.

Return to Sender (RTS)

  • If an order is returned to us due to incorrect address information or failure to collect, the customer will be responsible for additional reshipping charges.
  • For more details, refer to our Return Policy.

Undeliverable Locations

  • We currently do not ship to PO boxes, military bases, and certain restricted locations.
  • If your location is undeliverable, our support team will notify you for an alternative address or order cancellation.

Shipping Exceptions

  • During high-demand periods (e.g., holidays, sale events), shipping timelines may be extended.
  • In the event of unforeseen delays, we will keep you informed and provide updates as needed.

Thank you for shopping with us! For any questions or assistance with shipping, please contact our customer support team.

Do you have any question?

We’re here to help! If you have any questions about our products, shipping, returns, or anything else, please feel free to reach out to our customer support team. You can contact us through email, phone, or our WhatsApp chat. We’re committed to making your shopping experience smooth and enjoyable!





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