Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how genzshops.com (“genzshops, we,” “us,” or “our”) collects, uses, and shares information when you use our website or mobile application (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information you provide directly to us when you use our Services, such as when you create an account, make a purchase, or contact us for support. This information may include your name, email address, shipping address, payment information, and any other information you choose to provide.

We also automatically collect certain information when you access or use our Services, including:

– Log Information: We collect log data when you use our Services, including your IP address, browser type, operating system, and other usage information.
– Device Information: We collect information about the device you use to access our Services, including the device type, unique device identifier, and mobile network information.
– Location Information: With your consent, we may collect information about your precise location using various technologies, such as GPS or Wi-Fi.

How We Use Your Information

We use the information we collect to:

– Provide, maintain, and improve our Services;
– Process and fulfill orders, including sending you order confirmations and updates;
– Communicate with you, including responding to your inquiries and providing customer support;
– Personalize and tailor your experience on our Services;
– Send you marketing communications, promotions, and other updates about our Services; and
– Comply with legal obligations and enforce our policies.

 Information Sharing

We may share your information as follows:

– With vendors, service providers, and other third parties who need access to your information to carry out work on our behalf;
– With our affiliates and subsidiaries;
– In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
– If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of ourselves and others; and
– With your consent or at your direction.

Your Choices

You can control and manage the information we collect from you in various ways, including:

– Updating your account information and communication preferences;
– Opting out of receiving marketing communications; and
– Adjusting your device settings to control location information.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Children’s Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be effective when posted. Your continued use of our Services following the posting of any revised Privacy Policy means you accept and agree to the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [contact email or address].

Last Updated: 01 November, 2024